Frequently Asked Questions
By partnering with the best brands in the industry, it allows us to bring the best experience in our customers fitness journey.
We are with you every step of the way, give us a call +1 866-545-5481
Choosing the right Pilates reformer depends on your specific goals, experience level, and available space. Consider factors such as the adjustability of the machine, the type of resistance it offers, and any additional features you may need. Feel free to contact us with any questions at Support@FitnessMachineUSA.com
We do! Warranty information varies product by product. Please refer to the individual product page for warranty information.
Maintaining your Pilates reformer is straightforward. We recommend regularly wiping down the frame and upholstery with a mild cleaner to keep it in pristine condition. Periodically check and tighten any bolts or screws, and inspect the springs for any signs of wear.
Payment Information
We accept the following payment methods:
- Credit/Debit Cards: Visa, MasterCard, American Express, Discover
- Apple Pay
- Google Pay
- Shop Pay
- Meta Pay
Cash, checks, money orders, or any other forms of payment are not accepted.
Yes, we take the security of your payment information seriously. Our website uses encrypted connections (SSL) to protect your personal and payment details, ensuring a safe and secure transaction.
Refund eligibility depends on the nature of your purchase and our refund policy. If you believe you are entitled to a refund, please refer to our Refund Policy page or contact our customer support for assistance at Support@FitnessMachineUSA.com or at +1 866-545-5481
Orders & Returns
All orders are dispatched within 1-2 business days and delivered within 5-10 business days, unless otherwise indicated.
Unfortunately not at this time. We are structured to deliver only within the US to ensure the fastest shipping for our customers.
Return Policy information varies product by product. Please refer to our Return Policy page for more information.